Privacy policy

Privacy Policy of Helvera

 

PRINCIPLE AND SCOPE
This privacy policy informs about the processing of personal data in connection with visiting the website helvera.ch / helvera.store and using the offered services. Personal data includes all information that relates to a specific or identifiable natural person.

We adhere to the Federal Data Protection Act (FADP, revFADP) and, where applicable, the European General Data Protection Regulation (GDPR).

Our employees receive regular training in data protection matters and are obligated to confidentiality.

 

RESPONSIBLE ENTITY AND CONTACT
Corchia Essentials
Oberhusestrass 16
Switzerland
Email: contact@helvera.ch
Please direct privacy inquiries to the address above.

 

PROCESSED DATA
We collect and process the following data in particular:

  • Master data (e.g., name, address)
  • Communication data (e.g., email address, phone number)
  • Metadata and access data (e.g., IP address, browser information)
  • Usage data of our website (e.g., accessed pages, click behavior)
  • Data actively transmitted by you (e.g., via contact forms)

PURPOSE OF DATA PROCESSING
Your data is processed for the following purposes:

  • To provide and improve our services
  • For communication with you
  • To process your inquiries
  • For marketing and advertising purposes (only with your consent)
  • For market research and development of our offerings
  • To ensure IT security and operation of our systems

 

LEGAL BASIS OF PROCESSING
The processing of your data is based on:

  • Your consent (change cookie preferences)
  • The fulfillment of a contract or pre-contractual measures
  • Our legitimate interests (e.g., to improve our services, IT security)
  • Legal obligations

 

DATA DISCLOSURE
Your data will only be disclosed to the extent necessary for contract fulfillment or as required by law. Service providers such as payment providers, hosting or shipping service providers receive only the necessary data.

 

THIRD-PARTY DATA PROCESSING
We use the following tools and providers:

  • Shopify (Shopify International Ltd.)
  • hCAPTCHA (Intuition Machines Inc)
  • Newsletter via email (Omnisend)
  • Bexio (Bexio AG)
  • Google Fonts
  • Social media plugins
  • Facebook Pixel and retargeting
  • TikTok Pixel
  • Pinterest Pixel

When using these services, your data may be transferred to third countries (especially the USA). In such cases, we ensure appropriate guarantees as per Art. 16 et seq. revFADP.

 

COOKIES AND TRACKING
Our website uses cookies and similar technologies. You can disable these at any time in your browser or here.

 

YOUR RIGHTS
You have the following rights:

  • Right to information
  • Right to correction
  • Right to deletion
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw consent
  • Right to objection
  • Right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, please contact contact@helvera.ch

 

DATA SECURITY
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or manipulation. Our website uses TLS encryption.

 

DATA RETENTION
Your data is stored only as long as necessary to fulfill the specified purposes or as required by legal retention obligations.

 

CHANGES TO THE PRIVACY POLICY
This privacy policy may be amended at any time. The current version published on our website applies.

Date: June 9, 2025